case study >
WINPRO Pet

How WINPRO Pet Reduced MAP Violations by 85% Across All Marketplaces in 127 Days

How WINPRO Pet cut daily MAP violations by 85% and recovered up to $100,000 in annual revenue over a 127-day monitoring period.
Industry

Pet Health & Supplements

Channels Monitored

Amazon, Chewy, Walmart, Google Shopping

Products Under MAP

Full product line (6 SKUs)

Headquarters

Des Moines, Iowa

85%
Reduction in Daily MAP Violations
100%
Enforcement Success Rate
50%
Reduction in Weekly Staff Time
The Client

Plasma-Powered Pet Supplements, Premium Brand, Pricing Under Threat

Plasma-Powered Pet Supplements, Premium Brand, Pricing Under Threat

WINPRO Pet is a pet health company based in Des Moines, Iowa, founded in 2016. The company manufactures the world’s first and only line of plasma-powered supplements for dogs, using animal blood proteins to combat stress-induced inflammation. WINPRO’s product line includes supplements for allergies, gut health, hip and joint, calming, recovery, and daily care, sold online through its Shopify storefront, Amazon, Chewy, Walmart, and select independent pet retailers. The company has raised over $4M in funding and operates with a small team led by Tim Mitchum, President/CEO.

The Challenge

Unauthorized Sellers, Buy Box Losses, and No Process to Fight Back

No Monitoring System in Place

Prior to working with MPP, WINPRO had no monitoring system in place for MAP compliance. The team lacked any organized, systematic way to address unauthorized sellers and MAP violators. When asked how long it typically took to identify a violation before MPP, Tim was candid — most of the time, they never found out at all.

Buy Box Erosion and Margin Compression

Unauthorized sellers were hijacking the buy box on Amazon, forcing WINPRO to reduce its own pricing just to maintain visibility. This hurt overall margins and premium positioning, and made it difficult to raise prices across platforms because marketplace algorithms kept pulling pricing down to match the lowest buy box price.

No Enforcement Process

Tim's team was spending 6–10 hours per week on MAP monitoring through manual effort, with no structured process to follow when violations occurred. The frustration wasn't that violations happened — it was having no playbook for what to do about them.

We felt like we had no control and no clear process to follow when violations happened. We understood that MAP issues were going to occur, but not knowing what to do when they came up was the real problem. MPP helped us organize all of that and make it part of our daily workflow.
Tim Mitchum
President/CEO, WINPRO Pet
The Solution

Daily Monitoring, Seller Identification, and Structured Enforcement

Automated Marketplace Monitoring

MPP set up daily scanning across WINPRO's sales channels, replacing what had previously been no monitoring at all. The platform delivers a daily violation report each morning, giving the team real-time visibility into pricing compliance across all marketplaces.

Unauthorized Seller Identification

MPP identified between 11 and 25 unauthorized sellers across WINPRO's listings — sellers the team previously had no visibility into. The platform provides a centralized view of every seller along with contact information and violation history.

Structured Enforcement Workflows

MPP set up automated enforcement funnels with templated communications that escalate through a structured sequence when sellers break MAP. This replaced what Tim described as having “no control and no clear process,” turning enforcement into a manageable part of daily operations.

The customer service and personal involvement stood out from the very beginning. The whole MAP violation world was challenging for me to wrap my head around, but the personal touch and the time the team invested really helped me get a clear understanding of the landscape.
Tim Mitchum
President/CEO, WINPRO Pet
the result

85% Reduction in Violations Over 127 Days

Daily MAP Violations — Reduced from 35–47/day to 7/day (80–85% reduction)

Daily Violation Margin — Reduced from $500+ to under $10

Unique Sellers in Violation — Reduced from 14 to 3 (79% reduction)

Enforcement Success Rate — 100% — all 5 contacted sellers at zero violations

Weekly Staff Time on MAP — Reduced from 6–10 hours to 3–5 hours

Estimated Annual Revenue Protected — $50,000–$100,000

Monitoring Period — 127 days (November 2025 – March 2026)

Violation Reduction

Over a 127-day monitoring period, daily MAP violations dropped from a baseline of 35–47 per day down to 7 — an approximately 85% reduction. Total daily violation margin dropped from over $500 at peak to under $10/day, effectively neutralizing the financial impact of non-compliant sellers. The three remaining violators are all authorized sellers with minor margins between $1 and $6.60. All 5 sellers that received enforcement communications are now at zero active violations, a 100% enforcement success rate. The enforcement trend accelerated in March 2026, with violations dropping from 18–22/day in early March to 7–9/day in the last week, suggesting compounding effects from recent actions.

Premium Positioning Recovered

Tim described the transformation: the team is no longer blind or caught off guard by violations. WINPRO has been able to raise prices, eliminate the price erosion they were dealing with, and maintain premium positioning in the market. Tim estimates that MPP has helped protect between $50,000 and $100,000 in annual revenue.

Operational Efficiency

Weekly time spent on MAP monitoring dropped from 6–10 hours to 3–5 hours. When asked what would happen without MPP, Tim pointed to the operational cost of going back to manual spreadsheets and random documents — “that’s not a place we want to be again.”

"I'd tell any brand manager or eCommerce director who's struggling with MAP violations or unauthorized sellers to get on a call with MPP. Having an all-in-one platform to organize, manage, and solve these issues has been a real difference-maker for our business."
Tim Mitchum
President/CEO, WINPRO Pet
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